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Privacy Policy

1. Introduction
This Privacy Policy explains how Kate Sullivan Massage collects, uses, stores and protects your personal information when you visit my website or book a treatment. I am committed to handling your data responsibly and in accordance with UK GDPR and the Data Protection Act 2018.

2. Information I Collect
I may collect the following information when you interact with my website or book a session:

  • Name

  • Email address

  • Phone number

  • Treatment booking details

  • Payment information (processed securely by Wix Payments/Stripe — I do not store card details)

  • Any information you choose to share on an intake form

3. How I Use Your Information
Your information is used to:

  • Confirm and manage appointments

  • Communicate with you about treatments or changes

  • Send optional updates or newsletters (only with your consent)

  • Maintain safe and appropriate treatment records

  • Meet legal and professional record-keeping requirements

4. Treatment Notes and Sensitive Data
As a massage practitioner, I may collect health-related information that you voluntarily share during consultation.
This information is:

  • stored securely

  • never shared without your explicit consent

  • used only for providing safe, personalised treatments

5. How Your Data Is Stored
Your data may be stored through Wix’s secure servers and encrypted databases.
Treatment notes are stored securely in line with MTI professional standards and UK GDPR.

6. Sharing Your Information
I do not share or sell your personal data.
The only exceptions are:

  • if legally required (e.g., by a court order)

  • if you give explicit consent for referrals to another practitioner

7. Cookies
My website uses cookies through Wix to improve visitor experience. You can control cookie settings in your browser at any time.

8. Your Rights
Under UK GDPR, you have the right to:

  • access your data

  • request corrections

  • request deletion

  • withdraw consent

  • ask how your data is used

To make a request, email: hello@[yourdomain].com

9. Contact
For privacy-related questions, please contact:
Kate Sullivan Massage
kateflowmassage@pm.me

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