Kate Sullivan Holistic Massage Norwich

Cancellation Policy – Kate Sullivan Massage
Last updated: 17th November 2025

• Appointments must be cancelled or rescheduled at least 24 hours in advance.

• Cancellations made within 24 hours of the appointment may incur a full session fee.

• No-shows will be charged the full session fee.

• To cancel or reschedule, please contact: hello@[yourdomain].com or the booking method specified.

• Exceptional circumstances (illness, emergencies) may be considered at the discretion of Kate Sullivan Massage.

This policy ensures fair access for all clients and allows for efficient scheduling.